We believe the TriSano® Public Health Community needs a healthy and growing group of commercial customers to ensure necessary financial success to the on-going advancement of the TriSano® projects and products. In turn, CSI TriSano® Enterprise Edition customers need the community for the breadth and depth of subject matter expertise and energy they represent, which helps the complete product advance more rapidly and with higher quality than it ever could by software developers alone.
Here is a comparison of the TriSano® Community Edition and the enterprise extensions available with the CSI TriSano® Enterprise Edition.
| Features | Community | Enterprise |
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| Case Management |  |
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| CSI TriSano® includes extensive case management capabilities. Through its easy to use tabbed interface, the user can enter demographic, clinical, laboratory, epidemiological and investigation information as part of a CMR (Confidential Morbidity Report). Contacts can be added to the case, as well as notes and tasks, including repeating tasks, to be completed by the user or by others. In addition, files can be attached to a case. Cases can also be cloned with options on how much and which parts of the existing case to clone. Cases can be routed to a queue or an individual. As the case moves forward, CSI TriSano® supports the addition of repeat encounter information and provides longitudinal functionality for managing long term diseases. The flexible Form Builder, included with CSI TriSano® can be used to add questions to be asked throughout the investigation of the case. Also, lab test results can electronically be submitted and applied to an existing case or used to start a new case. |
 - Integrated Geocoding |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up the patient address longitude and latitude coordinates and store them in the database for further analysis. |
| - Address Lookup |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up and update a patient address. |
| - Visual Mapping |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to display a map showing the patient address, the patient and contact's addresses, or the patient and place exposure's addresses. |
| Contact Management | |
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| As part of the investigation, contacts can be added to the CMR. CSI TriSano®'s Smart Search technology can be used to find individuals that are already in the system. These contacts can be updated to include demographic, clinical, laboratory, epidemiological and investigative information to the contact. Notes and tasks, including repeating tasks, to be completed by the user or by others can be added to a contact. In addition, files can be attached to a contact. Contacts can be routed to a queue or an individual. As with CMR's, the Form Builder can be used to add questions to further the investigation. If it is needed, a contact can be elevated to a CMR while still remaining as a contact of the original patient. |
| - Integrated Geocoding |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up the contact address longitude and latitude coordinates and store them in the database for further analysis. |
| - Address Lookup |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up and update a contact's address. |
| - Visual Mapping |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up and update a patient address. |
| Environmental Surveillance | |
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| During the investigation, place exposures can be added to the CMR. Each place can be updated with additional information, including Notes and questions added through the Form Builder. |
| - Integrated Geocoding |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up the place's address longitude and latitude coordinates and store them in the database for further analysis. |
| - Address Lookup |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up and update a places's address. |
| - Visual Mapping |
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| A user can use Google Maps Premier, embedded in CSI TriSano®, to look up and update the place's address. |
| Outbreak Management | |
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| CSI TriSano® allows the investigator to associate any case with an outbreak, identified by an outbreak name. Additional outbreak data can be added to a case using the Form Builder. All case, contact, encounter and environmental information is stored in a single, centralized database and extracted at a user specified interval to the CSI TriSano® data warehouse database for further analysis and management of the outbreak. |
| Electronic Lab Reporting | |
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| CSI TriSano® provides support for Electronic Lab Reporting. With CSI TriSano®, lab reports received in HL7 format are first viewed in a staging area. The user can either update an existing event with the lab results, create a new event with the lab results, or discard the lab results. In addition, the system supports the management of LOINC and SNOMED codes for laboratory and clinical observations and tests. |
| Geocoding | |
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| CSI TriSano® embeds Google Map Premier to find the longitude and latitude coordinates of addresses of patients, contacts, and places. |
| Address Lookup | |
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| CSI TriSano® embeds Google Map Premier to look up, verify and update addresses of patients, contacts and places. |
| Integrated Mapping with Google Maps Premier | |
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| CSI TriSano® embeds Google Map Premier to display a map showing the patient address, the patient and contact's addresses, the patient and place exposure's addresses, or the patient and contact addresses that are the result of a search. |
| Analysis, Visualization and Reporting | |
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| The CSI TriSano® Data Warehouse provides end-user query, reporting and OLAP capabilities against information extracted from the CSI TriSano® transaction system. Data is extracted, including disease specific information created using the Form Builder, at user-defined intervals, transformed for ease of access, and loaded into the data warehouse. CSI TriSano® provides these AVR capabilities through the embedding of Pentaho™ Enterprise Edition 3.0. |
| - Starter Reports |
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| CSI TriSano® is delivered with a growing number of starter reports for all types of users, including investigators, managers, administrators and form builders. |
| - Dashboard Designer |
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| Pentaho™ Enterprise Edition 3.0, embedded in CSI TriSano®, lets you quickly and easily assemble personalized dashboards to monitor key indicators. |
| - Management & Monitoring Tools |
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| Pentaho™ Enterprise Edition 3.0, embedded in CSI TriSano®, contains several tools for managing and monitoring the Pentaho™ environment including audit reports and performance monitoring. |
| - Integrated Support & Maintenance |
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| The support of CSI TriSano® includes support for the embedded Pentaho™ Enterprise Edition 3.0 software. |
| - Integrated Installation |
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| The installation of Pentaho™ Enterprise Edition 3.0 is integrated as part of the CSI TriSano® installation. There is no need to separately install Pentaho™ Enterprise Edition 3.0. |
| Advanced Smart Search | |
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| The CSI TriSano® Smart Search technology can be used to search all CMR event and contact data using a variety of name, demographic, clinical, event, and reporting criteria including full-text name search and Soundex name search. This improves productivity by eliminating the need to re-enter data and minimizes the entry of duplicate data. The results of the search can easily be exported to a spreadsheet or other tool for further analysis. |
| - Visual Mapping |
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| The results of the search can easily be mapped using the embedded Google maps feature and exported to a spreadsheet or other tool for further analysis. |
| Merge, Purge & Deduplication | |
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| CSI TriSano® provides support to eliminate duplicate entries in the database using the provided merge, purge and deduplication features. With this, an administrator can identify duplicate people or places and merge the duplicates into one person or place. This feature can also be used to predefine people to CSI TriSano®, such as patients, contacts, clinicians. |
| Web API | |
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| CSI TriSano® provides a Web API for cases, people (patients and contacts), and ELR. A Web API Ruby client is also provided. |
| Export Support (CSV & CDC) | |
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| CSI TriSano® can export a single CMR, all CMRs, or a subset of CMRs that are the result of a search in CSV format to a spreadsheet or other tool for further analysis. The user can customize the export to include only the data needed for analysis. The CSI TriSano® administration facility provides support for configuring and running CDC exports. |
| Collaboration Tools | |
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| Public Health Metrics | |
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| Alerts | |
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| License | Community | Enterprise |
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| CSF AGPLv3 open source license | |
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| TriSano® is licensed with a AGPLv3 license through the Collaborative Software Foundation. This license was selected for its ability to foster the most open, transparent, collaborative, and thriving community possible. |
| CSI Annual Subscription | |
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| CSI TriSano® is licensed under a commercial software license with annual subscription. |
| Support | Community | Enterprise |
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| Service Level Agreement | |
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| Collaborative Software Initiative will work with you to determine realistic and measurable commitments and a common understanding about services, priorities, responsibilities, guarantees and warranties. Each area included will have a "level of service" defined. |
| Client Portal | |
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| CSI TriSano® contains a client portal for clients to easily access information about their implementation of CSI TriSano®. |
| Case Track / Escalation | |
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| Any issue or problem with CSI TriSano® is tracked by a unique ticket number, service level priority ranging from P1 (system is down and not accessible) to P4 (enhancement request for product), and target resolution times. |
| Bug Fixing and Tracking | |
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| Any code related issue with CSI TriSano® is tracked by a unique ticket number. Target resolution times for fixes are set in the Service Level agreement between CSI and the client. |
| Service Packs | |
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| Service packs for CSI TriSano® will be created and distributed as needed. |
| Knowledgebase | |
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| As part of the client portal, CSI TriSano® clients will have access to a knowledgebase containing information on CSI TriSano including installation, usage, documentation, and support. |
| Maintenance | Community | Enterprise |
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| Free Upgrades | |
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| While under an annual subscription agreement, customers of CSI TriSano® Enterprise Edition will receive any upgrades to the release at no additional charge. |
| Upgrade Support | |
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| The CSI Support Center offers advice to clients migrating to a new release of CSI TriSano®. |
| Controlled Release Model | |
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| New releases of CSI TriSano® will be issued using a controlled release process. This allows us to track closely each users experience with the new release and respond quickly to any issues. |
| Quality Assurance | Community | Enterprise |
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| Testing for Reliability, Availability, Scalability | |
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| CSI TriSano® goes through rigorous testing by Collaborative Software Initiative developers for bugs, stability, scalability, and security. |
| Performance Tuning for Reliability, Availability, Scalability | |
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| Collaborative Software Initiative performs benchmarking tests on CSI TriSano® to undercover any issues with reliability, availability and scalability. |
| Configuration | Community | Enterprise |
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| High Availability Configuration | |
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| CSI TriSano® provides instructions for high availability configurations, including multiple CSI TriSano® application servers and an up to date warm standby database in the event of a hardware failure of the database server. |
| Source Code Availability | |
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The Collaborative Software Foundation (CSF) licenses TriSano® it under the AGPL, an OSI approved open source license. CSF provides users of TriSano® assurance that the source code will always be available.
Collaborative Software Initiative, Inc. licenses CSI TriSano® Enterprise Edition with a source license. This empowers customers to read and modify CSI TriSano® source code. With a customer signed contributor agreement, customers are able to contribute back changes and have them supported. |
| Management | Community | Enterprise |
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| Administrative System Messages | |
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| CSI TriSano® provides administrator with the capability to send system messages to users. Each message will be displayed to the user until an expiration time defined by the administrator. |
| Integrated Installation | |
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| CSI TriSano® ships with an integrated installer for all features of CSI TriSano®, including the AVR features included as part of Pentaho™ Enterprise Edition 3.0. |
| Application Management | |
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| CSI TriSano® uses Puppet for its configuration management solution. |
| Monitoring | Community | Enterprise |
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| Application Monitoring | |
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| CSI TriSano® provides support for Zabbix for application monitoring, including monitoring memory, cpu, and disk usage and alerting you when the server utilization becomes too high. |
| Professional Documentation | Community | Enterprise |
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| Web-based Help | |
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| CSI TriSano® ships with a complete web-based help facility for all users of the system, including system administrators. The help is accessed from the Help option found on every CSI TriSano® screen. |
| Admin Guide | |
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| Users of CSI TriSano® have access to online documentation, including an Administrator's Guide that covers all areas of CSI TriSano® administration. |
| User Guide | |
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| Users of CSI TriSano® have access to online documentation, including a User's Guide that covers all areas of CSI TriSano®. |
| Form Builder Guide | |
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| Users of CSI TriSano® have access to online documentation, including a Form Builder Guide that covers all aspects of creating forms in CSI TriSano®. |
